Revenue operations news, benchmarks, and strategic coverage for B2B SaaS.
The 2025 MarTech Replacement Survey reveals a sharp drop in replacement activity for major martech categories, with marketing automation falling from 31.1% in 2024 to 19.4% in 2025, CRM declining from 22.1% to 9.7%, and email platforms decreasing from 24.3% to 13.7%, according to [MarTech](https://martech.org/martech-replacement-is-slowing-and-that-changes-everything/).
The 2025 MarTech Replacement Survey indicates a broad-based decline in replacement activity across major martech categories, with marketing automation dropping from 31.1% in 2024 to 19.4% in 2025, CRM falling from 22.1% to 9.7%, and email platforms decreasing from 24.3% to 13.7%, according to [MarTech](https://martech.org/martech-replacement-is-slowing-and-that-changes-everything/).
The 2025 MarTech Replacement Survey indicates a broad-based drop in martech replacement activity, with marketing automation falling from 31.1% in 2024 to 19.4% in 2025, CRM decreasing from 22.1% to 9.7%, and email platforms dropping from 24.3% to 13.7%. This shift marks a departure from previous years of routine replacements, as reported in the survey.
B2B marketers repeatedly describe data as their most valuable asset, investing significantly in tools like marketing automation platforms (MAPs), customer relationship management systems (CRMs), and customer data platforms (CDPs). According to MarTech, despite this investment, the abundance of data from digital campaigns has not clarified decision-making, as reports often feature metrics that improve without explanations of why.
B2B companies use these tools to generate analytics, filling...
B2B marketers view data as a vital asset, comparing it to resources like gold or oil, and invest significantly in tools such as marketing automation platforms (MAPs), customer relationship management systems (CRMs), and customer data platforms (CDPs), according to MarTech.