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REVOPS

RevOps News

Revenue operations news, benchmarks, and strategic coverage for B2B SaaS.

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Alta Closes $25M Series A Led by IN Venture

Alta closed a $25 million Series A round led by IN Venture less than a year after launch. The funding supports expansion of the company's coordinated AI agent platform for revenue teams.

Alta reached a $15 million annual run rate with clients including Snowflake, Deel and Atlassian. The company hit its first million in revenue within months of commercializing and is on track for 800% revenue growth this year.

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Brian Le Details Notion Sales Comp Scaling to 400+ Reps

Brian Le, Global Sales Compensation Partner at Notion, scaled the company's sales compensation processes from 80 to over 400 employees. He previously worked at Salesforce and Carta. According to [Sales Hacker](https://gtmnow.com/gtm-198-sales-compensation-plan-blueprint-brian-le-notion/), Le identifies sales compensation as the operating system for go-to-market strategy.

Le's first priority at Notion was earning organizational trust by replacing manual spreadsheet-based commission processes.

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AI in Sales Targets Prospecting Volume Over Buyer Relationships

In Salesforce’s 2026 State of Sales report, 87% of sales organizations said they now use some form of AI for prospecting, forecasting, lead scoring, or drafting emails, with more than half using it specifically to prospect. Fifty-five percent of sales pros already use AI to prospect, and another 38% plan to.

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Why B2B CAC Keeps Rising Without Deal Gains

Customer acquisition cost is rising across virtually every B2B category while deal volume, deal velocity and deal size show no corresponding improvement, according to MarTech. The source material states that spending more to acquire customers without gains in those outcomes points to a proof problem rather than market conditions.

The B2B go-to-market profession operates from the thesis that awareness plus information equals purchase intent.

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Legacy Vendors Face NRR Pressure on Renewal Discounts

A customer who had used Adobe Marketo for nearly two decades and served as a reference account decided to churn after the vendor raised pricing at renewal with no new features and a more limited API.

The customer cited broken unsubscribe handling, daily API rate limits, a six-month history cap, and general hostility to agents as reasons for leaving. Three foundation models all indicated they would not send email through Marketo because they could write a better one themselves.

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Aurasell Launches Agent Builder for Go-To-Market Teams

Aurasell has released Agent Builder, a platform capability that lets GTM operators design, orchestrate and run agentic workflows in natural language without writing code. The tool unifies structured and unstructured customer data from across the GTM stack and continuously captures cross-channel conversations.

Most GTM teams advancing AI initiatives operate on incomplete data spread across 15 or more disconnected tools.

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SaaStr Details Limits of Custom AI Agents Replacing CRMs

SaaStr AI operates a portion of its go-to-market motion through custom agents rather than replacing its CRM. The company maintains Salesforce as the system of record for deals, contacts, sponsorships, registrations, and support tickets while agents handle most interactions.

SaaStr AI runs an AI SDR, a custom AI VP of Marketing named 10K, and QBee, an AI VP of Customer Success. The 10K agent consists of more than 14,000 lines of code across 74 files.

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Fragmented Martech Stacks Hit Complexity Wall for Revenue Ops

MarTech reports that as martech, adtech, and salestech blur into unified ecosystem platforms, enterprise architecture leaders must evaluate the trade-off between specialized features of best-of-breed point solutions and the reduced friction of a single consolidated suite.

Enterprise procurement teams often compare individual software subscription lines.

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Vercel Cuts 10-Person SDR Team to 1 at $5,000 Annual Cost

Vercel launched a lead qualification agent in August 2025 that reduced a 10-person SDR function to one full-time employee in the US plus 20 percent of one person covering Europe and APAC. The agent costs $5,000 per year in infrastructure and tokens and requires 20 percent of one engineer to maintain. According to SaaStr, the change delivered a reported 32x ROI by replacing 10 salaries with compute while running 24/7.

The lead agent began as 20 percent of a single engineer’s time.

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Ford Approves AI Agent as Reimbursable Co-Op Line Item

On April 1, 2026, a new line item labeled inride – Trade Agent AI appeared in the Tier III co-op claim dropdown inside the Ford dealer portal. The entry treats an autonomous AI agent as a reimbursable marketing expense alongside billboard and radio placements.

Ford’s co-op program, older than the interstate highway system, had previously approved newspaper, television, internet, and digital retail expenses.

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Seismic Expands Aura Agents Portfolio Across GTM Workflows

Seismic expanded its Aura Agents portfolio to support more revenue-team workflows across enablement, customer conversations and connected execution. The release includes nine new and enhanced agents that embed AI into daily work to address disconnected systems, manual reporting and inconsistent execution.

According to [Demand Gen Report](https://www.demandgenreport.com/industry-news/news-brief/seismic-extends-aura-agents-across-gtm-workflows/53482/), Seismic has released the agents after a...

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Martech Buyers Move Away From Rip-and-Replace Pitches

A vendor pitch centered on a migration roadmap that replaces an existing marketing automation platform with a new one and projects an 18-month timeline remains the dominant sales motion in martech. The 2025 MarTech Replacement Survey shows this approach diverging from buyer behavior.

Marketing automation held the most-replaced category for five straight years before falling from 31.1% to 19.4%. CRM replacements dropped to 9.7% from 22.1%, the lowest level recorded in the survey.

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Everstage CEO: 90% of Sales Comp Plans Share Same Flaws

Siva Rajamani, CEO of Everstage, has reviewed 300+ enterprise compensation plans and states that 90% contain the same mistakes.

Sales compensation functions as the primary lever in go-to-market strategy rather than a back-office cost center. It serves as the connection between stated company intent and actual rep actions.

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2X Acquires Knownwell, Values Combined Company Above $400M

2X announced on June 10 the acquisition of Knownwell, an AIaaS platform specializing in agentic artificial intelligence engineering, commercial intelligence, and next-generation GTM systems. The transaction values the combined company at more than $400 million according to [Demand Gen Report](https://www.demandgenreport.com/industry-news/news-brief/2x-acquires-knownwell-to-build-the-first-gtm-human-agentic-services-company/53395/).

2X, a subscription-based B2B go-to-market services company,...

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Why Revenue Tech Stacks Underperform Despite Growing Investments

B2B revenue teams now deploy CRMs, marketing automation platforms, ABM tools, sales enablement software, and AI-powered forecasting engines, yet many organizations report that results lag behind the level of investment. The CRM remains half-populated, automation sequences run without monitoring, and AI features stay toggled off since implementation, according to Demand Gen Report.

Research from Netguru found that companies lose 20 to 30% of annual revenue due to disconnected data across CRM,...

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2X, Revlo and Walker Sands Name New Executives

2X appointed Emily Atkinson as Chief Client Officer and Drew Murphy as Chief Financial and Operating Officer. The subscription-based go-to-market services partner for B2B organizations made the announcements to expand its executive team.

Atkinson will lead the global client organization and unify strategy, execution, technology and AI as one GTM engine.

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Clozd Outlines Five-Step Buyer Feedback Process at B2BMX 2026

Clozd’s Dani Talbot stated at B2BMX 2026 that revenue teams miss critical buyer signals when relying on internal assumptions. She presented a five-step process to turn customer feedback into business action and positioned AI-powered interviews as a scalable method to gather deeper buyer insight for sales, marketing, and product teams, according to [Demand Gen...

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B2B Retention Shifts Focus to Value Realization Before Renewals

B2B retention has traditionally been measured at the moment of renewal, yet renewal decisions are shaped long before a contract comes due as organizations face tighter budget scrutiny and expanding software portfolios.

According to [Demand Gen Report](https://www.demandgenreport.com/demanding-views/the-demand-gen-engine-why-b2b-retention-now-depends-on-value-realization/53001/), customers must now justify every vendor relationship in terms of measurable outcomes.

The Gainsight Customer...

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Gartner: 69% of B2B Buyers Validate GenAI Insights With Sales Reps

According to two new surveys released by Gartner at the Gartner CSO & Sales Leader Conference, B2B buyers now use an average of seven information sources during purchases, with 45% employing GenAI primarily to gather vendor and product information. Buyers reported a strong preference for low-friction experiences, as 67% favor a sales-rep-free process and 70% prefer a completely digital, self-service buying experience.

The Gartner survey of B2B buyers found that 69% prefer to validate...

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Xactly Launches Fleet of Agents and Intelligence Studio

Xactly launched its Fleet of Agents and Intelligence Studio to expand the Xactly Intelligent Revenue Platform.

The Fleet of Agents includes builder agents, workflow agents, and optimization agents. Early examples are the Incent Plan Configuration Agent and the Dispute Management Agent.

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AI Sales Tools Fail to Lift Quotas Without Decision Redesign

Revenue teams have added AI copilots, summaries, prompts, and workflow add-ons that accelerate pockets of the sales process. Gartner research found that 39% of chief sales officers say AI-focused sales initiatives have increased the percentage of sellers who meet or exceed quotas.

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SalesboxAI Launches Unified Agentic GTM Platform

SalesboxAI launched a unified, AI-native GTM platform that uses copilots and specialized agents to coordinate marketing, SDR, and sales work from first signal to closed deal. The platform combines real-time intent signals, buying group intelligence, multi-channel outreach, and CRM-connected pipeline management to reduce tool sprawl and improve conversion speed, according to [Demand Gen...

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Gartner Report Identifies Sales Reinvestment Gap From AI Time Savings

A new Gartner report finds that AI tools deliver measurable efficiency gains for sales organizations, saving sellers an average of 4.8 hours per week. The survey of 210 CSOs and senior sales leaders, conducted in the first two months of the year, shows that 72 percent of sales organizations report low reinvestment of those time savings back into high-value sales activities.

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MarTech Outlines Four Key Marketing Metrics for Boardroom Success

Chief Marketing Officers (CMOs) must use strategic solutions backed by reliable data to show the impact of marketing decisions on an organization's long-term financial strength and shareholder value, according to MarTech. The board's emphasis on metrics connected to revenue and profitability means CMOs should avoid discussions centered on vanity metrics like increases in social followers or website page views, which do not link to financial outcomes.

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Greenfire Strategy Acquires 21b Consulting to Boost Mid-Market Capabilities

Greenfire Strategy, a Cleveland-based B2B marketing and revenue growth consultancy, has acquired 21b Consulting, according to Demand Gen Report. The acquisition integrates 21b's expertise in HubSpot implementation and revenue operations with Greenfire's brand, content, and demand generation capabilities to strengthen growth strategies for mid-market companies.

The move brings together two HubSpot-native teams, allowing Greenfire to deliver a more complete path from strategy to execution for...

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Reevo Challenges Fragmented Tech Stacks in Revenue Platforms

In a recent episode of Conversation with MarTech, Naman Khan, who serves as CMO at Reevo, discusses the growing shift from fragmented best-of-breed tech stacks to unified, AI-native operating systems within revenue teams. Khan, having previously worked for Salesforce and Dropbox, highlights how these stacks impose an integration tax due to brittle APIs that result in data loss and inefficient sales processes, according to...

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AI Exposes Weaknesses in B2B Sales Organizations

Artificial intelligence now dominates conversations in B2B sales, with every conference panel, board meeting, and vendor pitch questioning how quickly it can accelerate growth, according to Demand Gen Report. However, behind this excitement, AI is not fixing most sales organizations and instead exposes weaknesses that already existed, as many leaders fail to address foundational issues.

Many AI decisions in B2B sales are reactive rather than strategic, with companies rushing to deploy tools...

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OSI Standard Seeks to Unify Data for ABM Programs

The Open Semantic Interchange (OSI) standard is positioned to unify fragmented data in Account-Based Marketing (ABM), enabling coordinated experiences across tools, according to [MarTech](https://martech.org/how-osi-could-finally-fix-abms-biggest-data-problem/).

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MarTech Explores Aligning Customer Journeys Beyond Silos

Marketing campaigns involve platforms, channels, and data flows, which can lead to alignment issues if not managed properly, according to [MarTech](https://martech.org/moving-beyond-silos-to-align-complex-customer-journeys/). Maintaining a broader operational perspective improves speed to market, conversion rates, and customer satisfaction, as martech practitioners work across organizational and technical boundaries to navigate systems, teams, and processes in silos.

In multi-channel journey...

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AI Agent Adoption Creates Risks from Weak Governance

Anthropic has crossed a $30 billion revenue run rate amid widespread deployment of AI agents in core workflows, but 82% of companies' CIOs admit they cannot govern these agents' actions, turning potential gains into liabilities. This situation highlights an unpriced liability operating at production speed, as described in the concept of the Shadow Ledger, a financial register that accumulates from AI agents making commitments without authority, contradicting outputs, or producing unexplained...

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Forrester Calls for AI-Leveraged GTM Overhaul in B2B

At Forrester's B2B Summit North America, the firm presented research from 'The GTM Singularity Is Here,' calling for B2B leaders to abandon outdated practices and adopt a customer-obsessed go-to-market (GTM) approach that leverages AI for enhanced buyer engagement and cross-team collaboration, according to Demand Gen Report.

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RevOps Teams Adapt as Martech and Adtech Converge

As martech, adtech, and sales tech converge into a unified revenue stack, B2B organizations are advised to restructure their RevOps teams to break down cultural silos while preserving functional expertise, according to MarTech. The source highlights that the traditional separation of marketing, advertising, and sales teams has created barriers, but integration requires new structures to ensure technology achieves its potential.

RevOps teams are evolving from roles focused on fixing reports or...

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AI Advances in Martech: From Analysis to Execution in Latest Releases

This week's updates in AI-powered martech, as reported on April 30, 2026, show companies shifting AI from analysis to execution across various tools, including adMarketplace placing ads in AI search responses and Braze automating campaign decisions. According to MarTech, these developments involve Braze adding features to coordinate marketing tasks and ASAPP introducing agents for customer service tasks.

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B2B Decisions Shift to Consensus from Champions at B2BMX 2026

At the B2B Marketing Exchange (B2BMX) 2026, a panel moderated by Demand.com’s Rick Robinson and featuring experts Terry Arnold, Whitney Goldstein, and John Johansen addressed how B2B decisions increasingly involve committees rather than individual champions, as discussed in a session titled "Champion to Consensus: Practical Buying Group Coverage That Improves Conversion." The panel dismantled traditional approaches that rely on single leads, noting that deals often stall despite positive...

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Xactly and ServiceNow Introduce AI Agent for RevOps Dispute Management

Xactly and ServiceNow have introduced the Dispute Management AI Agent as the first innovation from their AI-driven collaboration, focusing on streamlining compensation inquiries and workflows for sales teams. This integration, powered by the Model Context Protocol (MCP) and ServiceNow Now Assist, enables secure, real-time coordination between Xactly’s AI-powered revenue platform and ServiceNow’s conversational AI to automate end-to-end dispute processes, according to Demand Gen Report.

The...

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Salesforce Launches Agentforce Operations for Back-Office Automation

Salesforce launched Agentforce Operations today, a new tool designed to use AI agents for automating back-office processes across systems such as email, ERP, and collaboration tools, according to [MarTech](https://martech.org/salesforce-launches-agentforce-operations-to-automate-back-office-work/). This addresses the issue where companies have modernized customer-facing experiences but face delays from manual back-office tasks.

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Marketers Replace SaaS Tools with AI-Built Alternatives, Driving Churn

Marketers are replacing SaaS tools with AI-built alternatives, resulting in increased vendor churn, as detailed in a recent MarTech article. Mid-market firms have experienced a 35% year-over-year decline in renewals for single-function martech tools, according to Chiefmartec & MartechTribe’s 'Martech for 2026 Report.' Chris Penn, co-founder and chief data officer at TrustInsights.ai, states that vibe coding makes software a complete commodity, with about 63% of its users being non-developers,...

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IAB Tech Lab Updates OpenRTB for Clearer Live Content Definitions

IAB Tech Lab is updating OpenRTB to address the growing need to define live content in programmatic channels, announcing new attributes for describing live content and refinements to substitution macros. These changes, now open for public comment through late May, aim to reduce ambiguity in the bidstream as connected TV (CTV) and real-time inventory expand, according to [MarTech](https://martech.org/iab-tech-lab-updates-openrtb-to-better-define-live-content/).

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HubSpot Announces 15 Updates in March 2026 for Enhanced Flexibility

HubSpot released 15 updates in March 2026 that focus on increasing flexibility in automation, workflows, and CRM management, addressing previous limitations for managers and admins. These changes allow teams to adapt HubSpot more precisely to their business operations, particularly in areas like timing logic and data structure, according to [MarTech](https://martech.org/15-hubspot-updates-from-march-2026-managers-and-admins-need-to-know/).

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Relevance Surpasses Reach in AI-Driven B2B Buyer Journeys

Today's buyers are researching independently, comparing options, and forming opinions before engaging with sales, while Google AI Overviews now appear in searches for commercial and transactional intents. This means the first interaction with a brand might be a synthesized answer from multiple sources rather than direct engagement, requiring brands to compete for inclusion in AI-generated responses early in the process, according to MarTech.

In an AI-influenced search environment, brands must...

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Martech Replacement Rates Drop Sharply in 2025 Survey

The 2025 MarTech Replacement Survey indicates a broad-based drop in martech replacement activity, with marketing automation falling from 31.1% in 2024 to 19.4% in 2025, CRM decreasing from 22.1% to 9.7%, and email platforms dropping from 24.3% to 13.7%. This shift marks a departure from previous years of routine replacements, as reported in the survey.

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Forrester Unveils GTM Singularity at B2B Summit North America 2026

Forrester published a blog post on January 15, 2026, outlining the GTM singularity as a convergence of buyer autonomy and AI that collapses traditional go-to-market fault lines.

According to Forrester Sales Insights, buyers now rely on AI-powered search, deploy AI agents, consult expanded buying networks, and make decisions before sellers enter conversations. The post states that this creates a state of unpredictability where traditional rules no longer apply.

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Forrester Opens Nominations for 2026 B2B Summit Awards

Forrester has opened nominations for the 2026 B2B Return On Integration Honors and B2B Programs Of The Year Awards, to be presented at B2B Summit North America 2026. Submissions close February 18, 2026, with winners recognized in late April in Phoenix.

The B2B Return On Integration Honors recognize organizations that aligned product, marketing, sales, and customer engagement goals, integrated two or more of these functions, and measured outcome-based results.

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Shakeel Khan Joins Forrester as Principal Analyst for Revenue Operations

Shakeel Khan joined Forrester as principal analyst for revenue operations in October. The appointment follows seven years in sales roles selling car rentals, telecom voice and data solutions, and cybersecurity services.

Khan previously worked in sales operations and revenue operations at Neustar, Verisign, and several private equity-backed firms. He holds an M.S.

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