7 stories tagged #sales-ops.
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B2B revenue teams now deploy CRMs, marketing automation platforms, ABM tools, sales enablement software, and AI-powered forecasting engines, yet many organizations report that results lag behind the level of investment. The CRM remains half-populated, automation sequences run without monitoring, and AI features stay toggled off since implementation, according to Demand Gen Report.
Research from Netguru found that companies lose 20 to 30% of annual revenue due to disconnected data across CRM,...
Brand teams maintain dashboards, weekly reports and periodic social feed reviews to track competitors. These systems report what happened last week but do not identify shifts or upcoming moves.
Social listening tools count mentions, score sentiment and surface activity after the fact.
According to two new surveys released by Gartner at the Gartner CSO & Sales Leader Conference, B2B buyers now use an average of seven information sources during purchases, with 45% employing GenAI primarily to gather vendor and product information. Buyers reported a strong preference for low-friction experiences, as 67% favor a sales-rep-free process and 70% prefer a completely digital, self-service buying experience.
The Gartner survey of B2B buyers found that 69% prefer to validate...
Fermenta used Popcorn.co to publish more than 40 videos across three YouTube channels in a six-week period. The company maintained a cadence of two to three posts per week per brand while adding zero staff, according to [Demand Gen Report](https://www.demandgenreport.com/case-studies/fermenta-scales-its-youtube-presence-across-three-brands-with-popcorn-co-dgr-case-study/52952/).
The health and nutrition company operates multiple brands that each require distinct positioning and compliance...
Revenue teams have added AI copilots, summaries, prompts, and workflow add-ons that accelerate pockets of the sales process. Gartner research found that 39% of chief sales officers say AI-focused sales initiatives have increased the percentage of sellers who meet or exceed quotas.
A new Gartner study reports that AI tools save sellers an average of 4.8 hours per week, yet 72% of sales organizations report low reinvestment of those savings into high-value activities.
The survey of 210 CSOs and senior sales leaders found AI delivering efficiency gains while most organizations leave the added capacity unused. The findings were released at the Gartner CSO & Sales Leader Conference held May 19-20, 2026 in Las Vegas.
Marketers obtain better results from large language models when they challenge outputs instead of accepting them directly. According to MarTech, an experiment described in The Wall Street Journal tested AI alone, humans alone, and hybrid teams on one-hour predictions of real-world events drawn from Polymarket scenarios. Pure AI models outperformed human-only groups but trailed prediction market benchmarks.