Marketing Ops
Friday, July 10, 2026, 6:14 AM PT by Alexander Chua
A CMO confronted her martech stack after 18 months of spend produced flat campaign velocity and conflicting numbers from two reporting tools.
The stack stated that the customer data platform and marketing automation platform both built audiences from the same data yet defined segments differently.
Marketing Ops
Thursday, July 9, 2026, 1:06 PM PT by ORM Editorial Team
The CMO Council in partnership with MartechTribe introduced the Apex Martech Matrix Innovation Insights Brief on July 1. The framework predicts business value of martech investments based on company size, industry, maturity and strategic priorities. Global martech spend is moving toward $215 billion according to [Demand Gen...
Marketing Ops
Monday, July 6, 2026, 7:40 AM PT by Alexander Chua
Forrester projects worldwide martech spending to surpass $215 billion by 2027. Martech utilization sits around 49% industrywide according to Gartner. These figures appear in coverage at MarTech on turning marketing complexity into competitive advantage.
Customer data platforms must connect with analytics tools and commerce systems. McKinsey survey findings identify stack complexity and data integration as the most common barriers to full martech value.
RevOps
Monday, July 6, 2026, 7:35 AM PT by ORM Editorial Team
MarTech reports that as martech, adtech, and salestech blur into unified ecosystem platforms, enterprise architecture leaders must evaluate the trade-off between specialized features of best-of-breed point solutions and the reduced friction of a single consolidated suite.
Enterprise procurement teams often compare individual software subscription lines.
RevOps
Wednesday, July 1, 2026, 9:06 AM PT by Alexander Chua
A vendor pitch centered on a migration roadmap that replaces an existing marketing automation platform with a new one and projects an 18-month timeline remains the dominant sales motion in martech. The 2025 MarTech Replacement Survey shows this approach diverging from buyer behavior.
Marketing automation held the most-replaced category for five straight years before falling from 31.1% to 19.4%. CRM replacements dropped to 9.7% from 22.1%, the lowest level recorded in the survey.
Marketing Ops
Tuesday, June 9, 2026, 1:04 PM PT by Pete Furseth
B2B CMOs are entering a new phase of AI adoption after an initial wave focused on experimentation with content generation, translation, summarization, image creation and productivity gains.
Many marketing teams are already using AI, yet usage remains concentrated in content and creative applications. This concentration can create a false sense of progress when AI is applied only to make existing activities faster.
Marketing Ops
Friday, June 5, 2026, 7:18 AM PT by Pete Furseth
The average enterprise now has every martech tool it could ask for, yet most still say stack complexity and integration are the primary blockers to realizing value, according to Demand Gen Report.
CMOs and CIOs have spent the last decade building increasingly sophisticated martech ecosystems by adding customer data platforms for personalization, journey tools for orchestration, AI for optimization, and new analytics for attribution. Most martech stacks are not the real problem.
Marketing Ops
Friday, May 29, 2026, 1:23 PM PT by Alexander Chua
Heinz Marketing has built an AI agent that audits B2B marketing technology stacks by ingesting tool lists from contracts and login records, mapping each tool to functions such as demand gen or attribution, and producing a structured Resources & Tech Assessment Brief.
The average B2B marketing tech stack contains platforms adopted under prior leadership, point solutions with 80 percent functional overlap, and integrations that have not delivered expected attribution.
Marketing Ops
Thursday, May 28, 2026, 7:37 AM PT by Pete Furseth
A SaaStr AI Agent API Report Card that evaluated 152 B2B software APIs found marketing platforms averaging 63.6 out of 100 while the overall average across all categories reached 72.
The report graded APIs on six criteria scored 0-10 each for a maximum of 100 points: API design, events and streaming support, authentication, rate limits, SDK quality and documentation, and agent readiness. Scores came from independent evaluations by Claude, GPT, and Gemini models.
Marketing Ops
Wednesday, May 27, 2026, 6:34 AM PT by Pete Furseth
Many marketers missed the initial opportunity to reimagine their organizational models before implementing AI technology, according to [MarTech](https://martech.org/ai-wont-save-a-broken-organization/). They now operate at the evolving intersection of AI, data, and modern marketing strategy.
Ryan Warren, chief CRM officer at Razorfish, states that marketing teams had an opportunity to harness AI and change the way they work but many missed it.
Marketing Ops
Thursday, May 21, 2026, 6:57 PM PT by ORM Editorial Team
AI is now the main driver of increased martech budgets, according to MarTech. Research on martech performance finds that only 49% of martech tools are actively used. Only 15% of organizations qualify as high performers who meet strategic goals and demonstrate a positive ROI.
This gap produces workslop, defined as low-quality generic output that results when teams face pressure to use AI for higher volume without time for quality control.
Leadership often fails to define how to use AI and what...
Marketing Ops
Friday, May 15, 2026, 8:20 AM PT by Pete Furseth
The average B2B organization manages between 12 and 20 martech tools, yet fewer than 10% of brands sustain strong brand cohesiveness across their product and channel portfolios, according to [MarTech](https://martech.org/build-a-martech-stack-that-makes-it-easy-to-manage-your-brand/).
Marketing Ops
Friday, May 8, 2026, 9:47 PM PT by ORM Editorial Team
At the May 2026 MarTech Conference, a panel moderated by Angela Vega, director of capabilities and operations at Expedia Group, featured marketing leaders discussing how brands can deliver personalized customer experiences without appearing invasive. The session, titled "Winning attention without losing trust: creating meaningful moments across the customer journey," included Alec Haase, general manager of AI products at High Touch; Sean Nowlin, founder and CEO of Spotlight IQ; and Ed Poppe,...
RevOps
Thursday, May 7, 2026, 3:19 PM PT by ORM Editorial Team
Marketing campaigns involve platforms, channels, and data flows, which can lead to alignment issues if not managed properly, according to [MarTech](https://martech.org/moving-beyond-silos-to-align-complex-customer-journeys/). Maintaining a broader operational perspective improves speed to market, conversion rates, and customer satisfaction, as martech practitioners work across organizational and technical boundaries to navigate systems, teams, and processes in silos.
In multi-channel journey...
RevOps
Monday, May 4, 2026, 7:45 PM PT by Pete Furseth
As martech, adtech, and sales tech converge into a unified revenue stack, B2B organizations are advised to restructure their RevOps teams to break down cultural silos while preserving functional expertise, according to MarTech. The source highlights that the traditional separation of marketing, advertising, and sales teams has created barriers, but integration requires new structures to ensure technology achieves its potential.
RevOps teams are evolving from roles focused on fixing reports or...
Marketing Ops
Friday, May 1, 2026, 4:48 AM PT by Pete Furseth
As discussions around the 'SaaSpocalypse' highlight companies replacing software vendors and IT services with AI-enabled tools, marketers are reassessing which platforms remain essential in their stacks, according to [MarTech](https://martech.org/why-affiliate-marketing-still-needs-humans-in-the-ai-era/).
RevOps
Tuesday, April 28, 2026, 6:44 PM PT by Alexander Chua
Marketers are replacing SaaS tools with AI-built alternatives, resulting in increased vendor churn, as detailed in a recent MarTech article. Mid-market firms have experienced a 35% year-over-year decline in renewals for single-function martech tools, according to Chiefmartec & MartechTribe’s 'Martech for 2026 Report.' Chris Penn, co-founder and chief data officer at TrustInsights.ai, states that vibe coding makes software a complete commodity, with about 63% of its users being non-developers,...
Demand Gen
Thursday, April 23, 2026, 2:03 PM PT by Pete Furseth
The global marketing technology market is projected to reach $2.4 trillion by 2033, growing at a compound annual growth rate (CAGR) of 20.1% from 2026, according to a report by Grand View Research as cited in Demand Gen Report. This expansion reflects the increasing reliance on digital tools for B2B marketing, with the internet, mobile devices, social media, and customer relationship management programs identified as key drivers for business growth.
The marketing technology market size is...
RevOps
Thursday, April 23, 2026, 10:50 AM PT by Pete Furseth
The 2025 MarTech Replacement Survey indicates a broad-based drop in martech replacement activity, with marketing automation falling from 31.1% in 2024 to 19.4% in 2025, CRM decreasing from 22.1% to 9.7%, and email platforms dropping from 24.3% to 13.7%. This shift marks a departure from previous years of routine replacements, as reported in the survey.
Marketing Ops
Wednesday, April 22, 2026, 9:33 AM PT by Alexander Chua
B2B marketers repeatedly describe data as their most valuable asset, comparing it to gold or oil, and invest heavily in tools like MAPs, CRMs, CDPs, and various martech solutions that consume a significant portion of their budgets. Despite this investment, reporting now includes analytics from digital campaigns, a shift from past practices where B2B companies advertised in trade publications with limited evidence of benefits, yet more data has not clarified decision-making as marketers fail to...