#personalization

At the May 2026 MarTech Conference, a panel of marketing leaders convened to discuss preserving authentic storytelling amid the rise of AI and data, featuring moderator A. Lee Judge and panelists Dale Bertrand, Melanie Deziel, Lexie Haggerty from Braze, and Jordache Johnson.

At the May 2026 MarTech Conference, a panel moderated by A. Lee Judge, co-founder and CMO of Content Monsta, featured marketing leaders Dale Bertrand, Melanie Deziel, Lexie Haggerty from Braze, and Jordache Johnson discussing how to preserve authentic storytelling in an AI-driven era, according to [MarTech](https://martech.org/reclaiming-the-power-of-the-story-fueled-by-data-and-ai/).

At the May 2026 MarTech Conference, a panel of marketing leaders convened to address the challenge of maintaining authentic storytelling amid the rise of AI and data, with moderator A. Lee Judge leading the discussion alongside panelists Dale Bertrand, Melanie Deziel, Lexie Haggerty from Braze, and Jordache Johnson.

At the May 2026 MarTech Conference, a panel moderated by Angela Vega, director of capabilities and operations at Expedia Group, featured marketing leaders discussing how brands can deliver personalized customer experiences without appearing invasive. The session, titled "Winning attention without losing trust: creating meaningful moments across the customer journey," included Alec Haase, general manager of AI products at High Touch; Sean Nowlin, founder and CEO of Spotlight IQ; and Ed Poppe,...

At the May 2026 MarTech Conference, a panel moderated by Angela Vega, director of capabilities and operations at Expedia Group, explored how brands can deliver personalized customer experiences without eroding trust. The session, titled 'Winning attention without losing trust: creating meaningful moments across the customer journey,' featured panelists Alec Haase from High Touch, Sean Nowlin from Spotlight IQ, and Ed Poppe from Poppe Marketing, who emphasized that personalization succeeds only...

At the May 2026 MarTech Conference, a panel moderated by Angela Vega, director of capabilities and operations at Expedia Group, featured Alec Haase from High Touch, Sean Nowlin from Spotlight IQ, and Ed Poppe from Poppe Marketing discussing how brands can create personalized customer experiences without appearing intrusive.

At the May 2026 MarTech Conference, a panel of marketing leaders addressed how brands can deliver personalized customer experiences without making customers feel surveilled, according to [MarTech](https://martech.org/creating-meaningful-moments-across-the-customer-journey/).

At the May 2026 MarTech Conference, a panel moderated by Angela Vega, director of capabilities and operations at Expedia Group, featured marketing leaders Alec Haase, Sean Nowlin, and Ed Poppe discussing how brands can deliver personalized experiences without making customers feel surveilled, according to [MarTech](https://martech.org/creating-meaningful-moments-across-the-customer-journey/).

Iterable, an AI customer engagement platform, has launched Nova Agent, which uses real-time AI to adapt campaigns and ensure precise personalization as programs scale, according to Demand Gen Report. The agent evaluates customer behavior in real time, determines relevant factors, and adjusts messages to reflect current intent, helping maintain deep personalization amid growing complexity.

Artificial intelligence is reshaping how customers discover and engage with brands, but many marketing...

Iterable, an AI customer engagement platform, has launched Nova Agent, which uses real-time AI to adapt campaigns and ensure precise personalization as programs scale, according to Demand Gen Report. The agent evaluates customer behavior in real time, determines relevant factors, and adjusts messages to reflect current intent, helping teams maintain deep personalization amid growing complexity.

Artificial intelligence is reshaping how customers discover, evaluate, and engage with brands, but...