2 stories tagged #customer-support.
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Salesforce Inc. introduced a series of artificial intelligence agents designed to make sales and technical support teams more productive. The agents are rolling out alongside a new version of Agentforce Coworker, an automation tool built into several of the company’s cloud services, according to [SiliconANGLE](https://siliconangle.com/2026/09/11/salesforce-introduces-new-ai-agents-to-automate-sales-support-tasks/).
Salesforce’s first new agent, Hunter, helps business-to-business salespeople...
Mosaic AI launched an enterprise AI platform built by AI PhDs that connects fragmented data across hundreds of tools and reduces operational costs by up to 30 percent according to [Demand Gen Report](https://www.demandgenreport.com/industry-news/news-brief/mosaic-ai-debuts-alternative-to-agentforce-for-b2b-support-teams/53863/). The platform serves as an alternative to Agentforce for B2B support teams.