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#customer-engagement

5 stories tagged #customer-engagement.

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Marketing Ops

Salesforce Signs Deal to Acquire Braze for $5.66 Billion

Salesforce announced it has signed a definitive agreement to acquire Braze for approximately $5.66 billion in enterprise value. Holders of Braze Class A common stock will receive $47.50 in cash per share.

The deal is expected to close in Salesforce's fiscal year 2028, pending shareholder approval and regulatory clearances.

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Marketing Ops

Acoustic Launches Acoustic AI for Real-Time Behavioral Marketing

Acoustic has launched Acoustic AI, an agentic marketing tool that continuously evaluates live first-party customer behavior to identify emerging revenue opportunities and assist marketers in acting on them in real time.

Acoustic AI is built on the behavioral intelligence and orchestration capabilities of Acoustic Connect.

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Bright highlighters on a 'User-Generated Content' note against a wooden desk.
Demand Gen

Wunderkind and Cordial Integrate Identity Graph with Orchestration

Wunderkind recently announced a collaboration with Cordial to pair Wunderkind’s proprietary identity graph and AI-powered decisioning with Cordial’s orchestration and AI predictive models. The integration enables marketers to recognize more website visitors, activate high-intent behavioral signals, and autonomously trigger personalized experiences across email, text, and other channels through the Cordial platform.

The integration turns anonymous traffic into revenue by pairing Wunderkind’s...

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Demand Gen

Insider One Acquires Bluecore

Insider One acquired Bluecore, a retail MarTech serving more than 400 U.S. enterprise brands.

Insider One acquired Bluecore to strengthen its data infrastructure and expand autonomous customer engagement for enterprise retail brands. Bluecore’s Transparent ID Network adds retail identity coverage and shopper event data to support Insider One’s AI-driven engagement platform.

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Demand Gen

Iterable CMO Priya Gill Shares B2B Engagement Insights in Demand Gen Report Q&A

Iterable CMO Priya Gill stated that B2B customer engagement depends on consistent, connected experiences that build trust over time rather than additional campaigns or surface-level personalization, according to [Demand Gen Report](https://www.demandgenreport.com/industry-news/feature/iterable-cmo-priya-gill-provides-b2b-customer-engagement-insights-demand-gen-report-qa/53009/).

Gill noted that B2B buyers make more intentional decisions about time, attention, and budget and disengage faster...

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