2 stories tagged #customer-engagement.
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Iterable CMO Priya Gill stated that B2B customer engagement depends on consistent, connected experiences that build trust over time rather than additional campaigns or surface-level personalization, according to [Demand Gen Report](https://www.demandgenreport.com/industry-news/feature/iterable-cmo-priya-gill-provides-b2b-customer-engagement-insights-demand-gen-report-qa/53009/).
Gill noted that B2B buyers make more intentional decisions about time, attention, and budget and disengage faster...
Iterable CMO Priya Gill stated that B2B customer engagement depends on consistent connected experiences that build trust over time rather than additional campaigns or surface-level personalization.
Gill noted that B2B buyers make deliberate choices about time attention and budget and disengage quickly when interactions lack relevance. According to Demand Gen Report more than half of respondents reported staying loyal to trusted brands for over 10 years.