2 stories tagged #ai-recommendations.
A small set of stories on this topic. Browse the latest across all topics, or jump to a more active tag below.
View all news →
A SOCi analysis of Local Visibility Index data found expanding restaurant chains averaged an LVI score of 61.4 while contracting chains averaged 46.6. The 14.8-point gap appeared across search, reviews, social, and AI channels. Brands opening hundreds of locations included Culver’s, Texas Roadhouse, and Nothing Bundt Cakes.
AI recommendation engines rely on reviews, comparisons, and customer signals to decide which brands to surface. According to [MarTech](https://martech.org/customer-experience-outweighs-brand-in-ai-assisted-shopping/), these engines focus less on marketing narratives and more on customer experience when evaluating brands.
AI recommendation engines rely on repeated external signals to determine which brands feel trustworthy, reliable, and relevant to a specific prompt.