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On March 31, Gmail introduced AI Inbox, a feature that uses AI to summarize and prioritize emails, aiming to help users manage their inboxes without reaching Inbox Zero. This announcement, as detailed in the source, involves AI deciding which emails matter before users scroll, potentially affecting how emails from marketers are seen, given that Gmail users account for more than 25% of the world’s inboxes.
On March 31, Gmail announced AI Inbox, a feature designed to prioritize emails using AI, potentially allowing users to avoid reaching Inbox Zero by having AI decide which emails matter most. This development builds on Google's history of using AI in products like search, where it answers queries directly.