2 stories tagged #customer-research.
A small set of stories on this topic. Browse the latest across all topics, or jump to a more active tag below.
View all news →
Salesforce announced a definitive agreement to acquire Listen Labs, an AI customer research platform that automates interviews and analysis. The transaction is expected to close in Salesforce’s fiscal fourth quarter of 2027, subject to regulatory approval.
Salesforce did not disclose financial terms.
Salesforce has signed a definitive agreement to acquire Listen Labs, an AI-powered customer research and human simulation platform. The transaction is expected to close in the fourth quarter of Salesforce’s fiscal year 2027, subject to customary closing conditions, according to [Salesforce News](https://www.salesforce.com/news/stories/salesforce-signs-definitive-agreement-to-acquire-listen-labs/).
Salesforce announced the agreement to buy Listen Labs to expand its customer and user...