Salesforce has signed a definitive agreement to acquire Listen Labs, an AI-powered customer research and human simulation platform. The transaction is expected to close in the fourth quarter of Salesforce’s fiscal year 2027, subject to customary closing conditions, according to [Salesforce News](https://www.salesforce.com/news/stories/salesforce-signs-definitive-agreement-to-acquire-listen-labs/).
Salesforce announced the agreement to buy Listen Labs to expand its customer and user...