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#consumer-trust

2 stories tagged #consumer-trust.

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Demand Gen

WordPress Survey: 74% Prioritize AI Discoverability but Only 17% Invest in Owned Sites

WordPress’s survey found 74% of enterprise decision-makers say AI discoverability is a priority, yet only 17% name their owned website as their top investment. The survey was conducted by Talker Research in April 2026 across 2,000 respondents, including 800 enterprise decision-makers and 1,200 U.S. adults.

Consumers do not just want visibility, they want proof. 86% seek out the original source after an AI summary.

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Two people collaborate during a business meeting, writing notes on papers with coffee cups nearby.
Demand Gen

AI Search Adoption Outpaces Trust Among Consumers and B2B Buyers

Sixty-five percent of Americans used AI search in the past six months, yet only 15% said they trust it a lot, according to research from Yelp cited in [MarTech](https://martech.org/can-marketers-navigate-ai-searchs-trust-cliff/). Consumers apply AI tools to compare products, research vendors, and narrow options despite the trust shortfall.

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