2 stories tagged #buyer-behavior.
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A buyer types “Best solutions for…” into a browser and an AI panel summarizes the market and lists a handful of vendors before traditional search results appear. Evaluation in 2025 moves faster and through algorithmic mediation. According to [Demand Gen Report](https://www.demandgenreport.com/demanding-views/the-demand-gen-engine-why-evaluation-is-being-curated-by-ai/53531/), AI Overviews appeared in 13.14% of U.S.
A vendor pitch centered on a migration roadmap that replaces an existing marketing automation platform with a new one and projects an 18-month timeline remains the dominant sales motion in martech. The 2025 MarTech Replacement Survey shows this approach diverging from buyer behavior.
Marketing automation held the most-replaced category for five straight years before falling from 31.1% to 19.4%. CRM replacements dropped to 9.7% from 22.1%, the lowest level recorded in the survey.