A new Gartner study reports that AI tools save sellers an average of 4.8 hours per week, yet 72% of sales organizations report low reinvestment of those savings into high-value activities.
The survey of 210 CSOs and senior sales leaders found AI delivering efficiency gains while most organizations leave the added capacity unused. The findings were released at the Gartner CSO & Sales Leader Conference held May 19-20, 2026 in Las Vegas.