1 story tagged #SaaS.
The SaaS operating story shifted in 2024 and has not let up. Growth has slowed, net retention has compressed, and capital efficiency is back on the boardroom agenda. The stories on this page track the metrics, M&A activity, and operating models that matter for mid-market SaaS leaders running for durable growth instead of growth-at-all-costs.
At the May 2026 MarTech Conference, operations leaders discussed how AI adds governance complexity despite promising efficiency, focusing on preventing the stack from becoming a 'spaghetti mess' of disconnected AI point solutions, according to MarTech.