Intuit Cuts 3,000 Jobs and Reduces Mailchimp Investment
Intuit reduces investment in Mailchimp following 3,000 job cuts and explores sale without finding acceptable terms.
Intuit announced this week it will cut approximately 3,000 jobs, representing 17 percent of its global workforce. The move affects the 11 million businesses that use Mailchimp. Mailchimp is not shutting down, but Intuit is reducing investments in the platform according to MarTech.
Strategic Shift After Acquisition
Intuit purchased Mailchimp for $12 billion as part of its small-business strategy. CEO Sasan Goodarzi stated in an employee memo that the company is reducing investments in areas including Mailchimp. On an earnings call, Goodarzi noted that Mailchimp's revised cash flow profile will generate more value for Intuit than a third-party sale in the current environment. CFO Sandeep Aujla added that revenue terms from a third party are not available, so the company is running the business for profitability.
Intuit communications representative Kate Arora confirmed the company is reducing business investment in Mailchimp to optimize profitability. The statement provided no specific details on Mailchimp's product roadmap.
Timeline of Growth Projections
In August 2025 Intuit described Mailchimp as a near-term drag on growth but expected it to perform well by year-end. By the February 2026 earnings call management projected a return to double-digit growth sometime beyond fiscal 2026. By May 2026 growth language had disappeared from earnings discussions.
Recent Product Releases
Mailchimp released ecommerce-focused features in February 2026. The updates include more ecommerce triggers, a new site tracking pixel, SMS expansion to 34 European countries, an omnichannel dashboard, AI-powered predictive analytics, and ChatGPT integration. The company also released migration tools aimed at customers of competitors such as Klaviyo.
Emailexpert noted after reviewing Intuit Investor Day disclosures that users should not expect a flood of new features and that incremental improvements and profitability tuning are more likely according to MarTech.
Revenue growth at Intuit has been higher when Mailchimp results are excluded. In Q4 FY2025 Global Business Solutions grew 18 percent including Mailchimp and 21 percent excluding it. In Q3 FY2026 Online Ecosystem grew 19 percent including Mailchimp and 22 percent excluding it.
